Research Fee &Refund Policy

At Suitcase Adventures, we are committed to providing exceptional travel planning services tailored to your unique preferences. Please review our policy regarding research fees and refunds:

1. Flat Research Fee

• A flat research fee will be charged at the start of the planning process.

• This fee is non-refundable, as it covers the time, expertise, and resources invested in creating personalized travel plans.

2. Changes After Research Begins

• If you decide to change your travel plans after research has started, a new research fee will apply for each change.

• This ensures we can dedicate the necessary time and resources to rework your itinerary and provide updated recommendations.

3. Credit Option

• In certain cases, we may offer credit toward future travel planning services instead of a refund, at our discretion.

4. Exceptional Circumstances

• Refunds beyond these terms will only be considered in exceptional situations and are subject to management approval.

5. Right to Refuse Services

• Suitcase Adventures reserves the right to refuse services at any time for reasons including, but not limited to, inappropriate behavior, unrealistic expectations, or violation of company policies. In such cases, any applicable credits will be handled according to this policy.

Legal Disclaimer

Suitcase Adventures reserves the right to modify this policy at any time without prior notice. All services are provided under these terms, and by booking with us, you agree to abide by this policy. This policy does not affect any rights you may have under applicable consumer protection laws.